Updated SBO Selling Business Outcomes 810-403 guide course Mar 29th, 2016   [viewed 6 times]

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Share some Cisco Specialist 810-403 exam questions and answers below.
When selling business outcomes, which two options are key points/ factors related to what the customer wants to achieve must be considered? (Choose two.)
A.What the business priorities and strategies are.
B.What the Critical Set of Factors and Key Performance Indicators are.
C.What the mindset of customers is.
D.What the business priorities and goals are.
E.What the Critical Success Factors and Key Performance Indicators are.
Answer: D E

According to Cisco and related to customers, which is the one and only outstanding reason and justification for business outcome-based sales approach?
A.Executives are interested in satisfying customers' needs and requirements.
B.Managers and supervisors are committed to close the quality of service gap.
C.Stakeholders are interested in being considered when developing and assessing business outcomes.
D.Customers are interested in solutions and services that result in measurable outcomes.
Answer: D

Which two options are valid combinations of tactic and audience you can use to create your business outcome message? (Choose two.)
A.Tactic: Use evidence; Audience type: Critical.
B.Tactic: Use evidence; Audience type: Uninformed.
C.Tactic: Build a bond; Audience type: Sympathetic.
D.Tactic: Build a bond; Audience type: Hostile.
E.Tactic: Acknowledge the view; Audience type: Critical.
Answer: A C

When selling business outcomes, which two key points/ factors related to understanding actual achievement of goals must be considered? (Choose two.)
A.specific timeframe and periods
B.communicational procedures
C.metrics and calculation procedures
D.project management milestones
Answer: A C

When selling business outcomes, which two key factors must you consider in relation to the achievement of the outcomes? (Choose two.)
A.specific timeframe and milestones
B.communication procedures
C.metrics and measurement
D.project management milestones
Answer: A C

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